Returns + Exchanges

Thank you for being a Comfort, Peace + Love customer! We value your business and want to ensure we provide a seamless return and exchange process.

If you are not satisfied with your purchase for any reason, you can return the product within 30 days of purchase. We will provide you with a return shipping label upon your return request. You can choose to exchange the product, return it for store credit, or receive a refund to your original payment method.

Please note that returned products must be unworn, unused and undamaged in the original packaging with the original tags still attached. If the returned items do not satisfy these requirements, your return will not be eligible for a refund or exchange.

Exceptions

Please note that there are exceptions to our return policy:

– Discounted items from a final sale cannot be returned, refunded, or exchanged
– Perishable goods, such as food and drinks, cannot be returned for a refund or exchanged
– Beauty and personal care products must be returned unused in the original packaging within 14 days of purchase

Returns Process

To return a purchased item, follow the steps below:

1. Fill out the simple return form in My Account after indicating which item(s) from your purchase you wish to return. If you do not have access to this form, email us with your order number and state which items you would like to return. We will provide you with a free shipping label.

2. Ensure the items you’re returning do not have any visible signs of use and original tags are in place.

3. Place the products into shipment packaging and attach the provided return shipping label.

4. Take your package to a UPS location near you or contact UPS to schedule pick-up from your home or office.

We will need 14 days to process your return and assess it for eligibility. After it has been accepted, we will send you an email and your refund should be in your account within 7 to 14 days, depending upon your bank’s required processing time. 

Questions?

If you have questions about this policy or the return process, please contact us at custsvs@comfortpeacelove.com.