Shipping Information

We are so pleased that you are a Comfort, Peace + Love customer! This is why we are dedicated to providing fast, safe, and reliable delivery services for all of our items. At this time, we primarily utilize UPS for non-freight (package/parcel) shipping in the United States and Canada. However, we also use the US Postal Service for PO Box addresses or when this is the best option for seamless delivery.

Shipping Costs in the U.S. and Canada

Orders from $0 to $19.99 have a flat shipping rate of $4.95 for the U.S. and $5.95 for Canada. If you purchase $20 to $49.99 of our products, your shipping will cost $8.95 in the U.S. or $9.95 in Canada. For purchases of $50 to 99.99, U.S. customers pay $12.95 for shipping and Canadian customers pay $13.95. For orders of $100 or more, all customers in the United States and Canada receive FREE shipping. This FREE shipping policy also includes freight items like furniture and other heavy/large objects.

If your order does not qualify for FREE shipping, any associated shipping costs will be listed alongside the pricing details in your cart and during checkout.

Shipping to P.O. Boxes and Military APOs

As former military dependents in Alaska and Europe, we appreciate service members’ contributions to our freedoms! We also fully understand the need to stay connected to your home country’s culture and offerings. For this reason, we DO ship standard parcel/package items to American military APOs. You will receive the same quality of service from our end as anyone physically domiciled in the United States. We thank you for your active duty service or sacrifices as a military dependent! Of course, we can only ship parcels/packages to APOs, because furnishings, large objects and other heavy freight cannot be received at APO stations. If you have any questions, please contact us at custsvs@comfortpeacelove.com.

Similarly, we ship orders to P.O. boxes using the US Postal Service. We can only ship parcels/packages to these addresses. For this reason, you must provide a physical address if you intend to purchase furnishings or other large/heavy objects shipped via freight. If you have any questions, please contact us at custsvs@comfortpeacelove.com.

Sales Tax Obligations

Aside from any shipping costs, your order may also be subject to sales taxes. We are required to charge these based on specific state and local tax rates. North Carolina is our primary physical location and, thus, our tax nexus.

Will I receive updates on the progress of my order?

We always aim to thoroughly communicate your order’s progress. We will update you on the order’s fulfillment in our warehouse, provide a shipping tracking number and, of course, notify you of any delays. You can also track your packages through My Account. Once your order is in UPS’ or USPS’ possession, you can also communicate directly with the carrier about delivery concerns, such as delays, location pick-up, delivery address changes, delivery windows, online signatures or delivery to another address (according to each carrier’s capabilities).

Please contact us if you have questions.